COVID-19
Information about the actual restrictions & special cancellation terms 

Your carefree and safely vacation

In the moment we have again a Lockdown for whole Austria. 

What makes us positive: The duration was clearly communicated by the federal government! The Lockdown ends on December 13th 2021 for all vaccinated and /or recovered people. For all unvaccinated persons the lockdown will be extended.

From the current perspective, we can start te winter season as planned on December 18th 2021.

You should enjoy your vacation, fell comfortable with us at the Lohningerhof and have the feeling of beeing safe. We ask you to study the following information carefully. 

The most important rules at a glance: 

  • wash your hands regularly with soap and water
  • keep distance
  • Wear a FFP2 mask where prescribed
  • Cough and sneeze into a tissue
  • No shaking hands - we greet you with a smile in our eyes
  • If you feel sick before going on vacation: stay at home
  • If you feel sick while on vacation: stay in the room and contact the reception by phone to discuss further steps
  • Pay attention to the symptoms: dry cough, shortness of breath, sore throat with and without fever, loss of taste / smell

We look forward to welcome you and we'll do your best to guarantee your safety!

Status: 23.11.2021

 

Current Information

The following regulations have been force throughout Austria since Novemer 8th 2021.

  • 2G (fully vaccinated or recovered) in hotels, restaurants, indoor sports places, museum, hairdresser and similar like massages, etc..
  • als 2G in night gastronomy and events over 25 persons
  • FFP2 masks in all shops, cultural and wellness institutes, public transport, restaurants, hotels (not in the room) and in workplaces.
  • Any kind of tests (anti body, pcr tests, anterio nasal tests) are not valid.

There is a lockdown for everybody until 22nd of November until 13th of December. After 13th of december the lockdown will continue for all not vaccinated and not recovered persons.

The "green pass" and following proofs are excepted for 2G (since november 8th 2021)

  • vaccinated: proof of complete vaccination
  • recovered: a separation notice or a doctor's confirmation that an infection occurred in the past six months and has currently expired.
  • Please note: Antibody evidence, rapid antigen tests and PCR tests are no longer accepted

Green Pass

  • Valid for nine months after the 2nd vaccination, after which a 3rd dose is required for a valid certificate (comes into force on December 6th, 2021).
  • For Janssen vaccinated persons, the following applies from 03/01/2022: A second dose is required for a valid Green Passport.

Which vaccines are recognized for the 2G proof?

  • Comirnaty of the manufacturer BioNTech / Pfizer
  • Spikevax from the manufacturer Moderna
  • Vaxzevria from the manufacturer AstaZeneca
  • COVID-19 Vaccine Janssen from the manufacturer Janssen

All vaccines not listed above (e.g. Sputnik V) are not permitted as 2G proof in Austria!

You can find details on the safety measures of the mountain railways for your winter holiday here.

 

This is how we work together to ensure a safe vacation:

  • 2G (vaccinated or recovered) for everyone aged 12 and over
  • Vaccinated: proof of complete vaccination
  • Recovered: a separation notice or a doctor's confirmation of an infection that occurred in the past six months and has currently expired.
  • Please note: Antibody evidence, rapid antigen tests and PCR tests are no longer accepted.

Mouth and nose protection & mask compulsory

Wearing an FFP2 mask in all areas

  • in shops for daily needs (e.g. supermarkets, pharmacies)
  • throughout the trade
  • with body-hugging service providers
  • in cultural institutions
  • in means of transport (e.g. also cable cars)
  • in restaurants (except at the table)
  • in hotels (except in the room)
  • in the workplace with customer contact

Wellness areas

  • Wellness and pool areas can be used if the distance and hygiene measures are observed.
  • Please note that you need the FFP2 mask for the way to and from the wellness area / pool area!

Overview of hygiene and safety measures

In view of the current situation, our employees have received extensive training on hygiene measures in contact with guests. Christine Schlosser-Lohninger is our certified COVID19 representative on site.

  • Our employees are tested once a week for the pathogen “SARS-CoV-2” (COVID) by means of PCR testing, despite double or triple vaccination protection
  • All non-vaccinated employees also carry out a PCR test several times a week in order to be able to present valid evidence throughout (3G verification requirement at the workplace).
  • Hand disinfectant dispensers are available on every floor as well as at the hotel and restaurant entrance. You will also find a way to disinfect your hands on the table allocated to you in the restaurant.
  • Handrails, doorknobs and lift buttons are disinfected and cleaned several times a day.
  • We clean our bed and table linen and towels according to certified hygiene standards.
  • Reliable, highly effective disinfecting detergents are used in the rooms.

As you can see, we do everything humanly possible for your safety!

In principle, a 2,5G certificate (vaccinated, recovered or PCR tested) is required to enter Austria.

After arrival, you and your accompanying children over 12 years of age must be able to present valid proof (vaccinaton, convalescence) at any time during your stay. For details, see the subsection "Saftey & Hygiene"

 

Our cancellation conditions for the winter season 2021/2022 (valid until April 2022)

  • 100% free of charge until 14 days before arrival
  • 70% cancellation fee 14 until 7 days before arrival
  • 90% cancellation fee from 7 days before arrival
  • Rebooking guarantee up to 7 days before arrival - depending on availability

We are confident that there can be a carefree and safe winter holiday this year. Should there be travel restrictions again due to Covid 19, we will of course adapt to the situation and react to bookings that have already been made. 

Free cancellation guarantee

In addition we guarantee that you can rebook or cancel free of charge up to 48 hours before arrival if one of these reasons allplies:

  • If the borders with Austria are closed due to Covid-19 
  • If you have been tested positive for Covid-19 yourself (presentation of a positive test result required)

If one of these cases occurs, your deposit remains as a credit and does not expire. If you want we also can refund the deposit.

 

 

Cancellation cover:

Sometimes things turn out differently and the booked vacation must be canceled or prematurely broken off. We want to spare you the associated costs and anger. Therefore we recommend taking out a hotel cancellation insurance from Europäische Reiseversicherung (including Covid coverage free of charge). Here you can take out the insurance easily, quickly and online: 

Click here for your personal offer!

Experience holiday moments with the greatest possible security in the Hochkönig region!

All information about the corona measures for a safe winter holiday on our beautiful region can be found here.